Artiq Advisory ("we", "us", "our") is an Australian Chartered Accounting firm. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why we collect it, and how we handle it.
We may collect personal information including your name, email address, phone number, business name, and any details you choose to provide about your financial or business circumstances. If you become a client, we also collect the information required to provide accounting, taxation and advisory services, which may include tax file numbers and financial records, handled under strict confidentiality and professional obligations.
We collect information directly from you when you fill in a form on our website, complete a lead form on platforms such as Facebook, Instagram or Google, contact us by email or phone, book a call, or engage us for services. We also collect limited technical data automatically through cookies and similar technologies, described below.
We use your information to respond to your enquiries, provide our services, book and conduct consultations, send you information you have requested, improve our website and marketing, and meet our legal and professional obligations. We do not sell your personal information to anyone.
Our website uses cookies and similar technologies, which may include Google Analytics, Google Ads conversion tracking, and the Meta (Facebook) pixel. These tools collect information such as your device type, pages visited and interactions with our site, and may be used to measure advertising and show you relevant ads on other platforms. You can manage or disable cookies in your browser settings, and you can opt out of personalised advertising through Google and Meta's ad preference tools.
We may share information with trusted service providers who help us operate, such as website hosting, form processing, appointment scheduling, cloud accounting software and IT providers, each bound by confidentiality obligations. We may also disclose information where required by law, including to the Australian Taxation Office where you have engaged us to act on your behalf.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information is stored in secure, access-controlled systems. Some of our service providers may store data on servers located outside Australia; where this occurs we take reasonable steps to ensure comparable privacy protections apply.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To do so, contact us using the details below. We will respond within a reasonable period.
If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Artiq Advisory
Email: Admin@artiqadvisory.com.au
Phone: +61 426 140 395
Based in North Sydney, serving clients Australia-wide.
We may update this policy from time to time. The latest version will always be available on this page.
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